Archive
24 March 2019
As part of side wide sales push and up-sell, product owners and chat vendor collaborated to utilize…
4 February 2019
After AT&T -DIRECTV merger, legacy account servicing migration was a huge undertaking. The…
2 February 2019
2 February 2019
2 February 2019
A study FurstPerson found that as many as 77% of customers won’t make a purchase on a website if…
1 February 2019
31 January 2019
The Data Speed Calculator has been used in the field by ACC Account teams. Received feedback for…
30 January 2019
Defined and designed intelligent UX changes to Device Unlock Resulting in a total reduction of calls…
10 January 2019
8 January 2019